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  •  Free Installation
  •  Easy Returns
  •  Free Delivery

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RETURN & EXCHANGE

  • We understand that you may occasionally wish to return your purchases. We'll be happy to help you with the process.
  • We offer 14 days return policy from the delivery date to return it to us (in its original packaging - not applicable to installed furniture - and with your original receipt)
  • To be eligible for a return, your item must be unused/uninstalled and in the same condition that you received it. Any item that is returned more than 14 days after delivery or returned not in its original condition, is damaged or missing parts for reasons not due to our error, will not be eligible for exchange or refund.
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Credit note will be issued for further use.
  • We will also notify you of the approval or rejection of your refund/credit note. If you are approved, then your refund/credit note will be processed within 5-7 working days.
  • We do not accept products damaged by misuse or showing signs of wear by usage, even if they are still under warranty.
  • We do not accept products that have been used, altered, assembled or installed, unless they are manufacture defect.
  • Due to hygiene reason below listed products are not returnable -Bedding, mattresses, bath products, kids' products, pillows, sheets, comforters, duvets, duvet covers, memory foam, towels and bathrobes.
  • Products that have already been assembled, unless there is a manufacturing defect. We reserve the right to check for defects and will repair or replace the defective products at our discretion.
  • If we are unable to repair or replace -credit note will be offered.
  • Repair or rectification may take 3-7 working days depending on the product.

The following statements to be added on this section are as follows:

  • Refunds will be done only through the Original Mode of Payment.

DELIVERY & ASSEMBLY

  • We offer Free delivery on purchases exceeding QAR100.
  • Assembly will be free of charge on products where it is mentioned as free Installation
  • Delivery will take 5-7 working days.
  • Delivery may take a little longer to certain areas.
  • Assembly will be available for DIY item on some additional charges depending on the product.
  • Additional charges like delivery or assembly is only applicable for card payments.

The following statements to be added on this section are as follows:

  • We will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of QATAR.
  • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.